Contact Us
Questions about Custy, your plan, or selling personalized products on your Shopify store? Reach the team directly — we read every message.
Before you write
Answers to the most common questions
A lot of questions are already covered on these pages — you might find your answer right away.
Getting started
See the full workflow — from installing Custy to receiving print-ready orders.
How it works →Features & setup
Explore the real-time customizer, multi-side printing, and dynamic pricing.
View features →Plans & billing
Compare plans — billing runs through Shopify and you can cancel anytime.
See pricing →Need help with the app itself? Visit Support to send the team a message.