Support
Get help with the Custy product customizer — setup, the design panel, orders, plans, and everything in between.
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Setup & installation
Install Custy from the Shopify App Store, connect your store, and set up products, print areas, and pricing rules.
Follow the walkthrough →Using the customizer
Learn what the design panel supports — multi-side printing, product options, and print-ready DTG/DTF files.
Explore features →Plans, trials & billing
Billing runs through Shopify. Paid plans include a 21-day free trial, and you can change or cancel your plan anytime.
Read the pricing FAQ →Message us
Send us a message
Tell us what you're running into — including your store URL and plan helps us answer faster.